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Utah monitoring challenges campaign accounts

October 2018–February 2022 · Utah; national correspondence

On October 12, 2018, UETN staff reported the results of 12 days of testing. They searched terms from public complaints, media reports and the Colorado parents' action against EBSCO, and could not reproduce those results in Utah's filtered K–12 service.

Show the dated details

Staff did find one article containing a cartoon line drawing of breasts and genitals and asked for it to be filtered. The report says EBSCO complied immediately.

On October 17, 2018, the Utah Educational Library Media Association (UELMA) asked UETN to restore EBSCO. It argued that losing research resources hurt students' information skills and advanced coursework.

UETN's January 2019 monitoring report records zero complaints and zero outstanding tickets. EBSCO's report for October through December 2020 says all six support tickets were closed and none concerned inappropriate content. UETN's February 11, 2022 monitoring item says reports showed no issues of concern.

On October 14, 2020, EBSCO's lawyer demanded that NCOSE retract a September article. NCOSE's October 30, 2020 reply stood by its campaign, changed some wording, and described Utah access as still blocked. Utah's board restoration record and later monitoring reports show that description was out of date.

Documented

Who and what is involved

Institutions
UETN; school-library professional bodies
People and recorded roles
Peter Bromberg; Rebekah Cummings; UETN staff; EBSCO counsel
Organizations, bodies and vendors
UELMA; ULA; UETN; EBSCO; NCOSE
Laws, rules and procedures
Monitoring motions; provider-compliance reporting
Products and information systems
EBSCO age filters and excluded terms

Sources (13)

Earlier research pages

Open question

What was tested, with which profiles, and what periods are not covered?

Where this appears

Evidence relationships that use it